Frequently Asked Questions
Everything you need to know about your JOAH BROWN order.
What is the JOAH BROWN signature fit?
Our collections are designed to bridge the gap between street and gym. Most items feature our custom-milled fabrics with a focus on oversized comfort or body-contouring compression. Please refer to our size guide on each product page for specific measurements.
When will my order ship?
Orders are typically processed and shipped within 1-3 business days. Once your order has left our warehouse, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain items like intimate apparel may be final sale.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location. Please be aware that international orders may be subject to local customs duties and taxes.
How should I care for my JOAH BROWN pieces?
To maintain the integrity of our signature fabrics, we recommend machine washing cold with like colors and laying flat to dry. Avoid bleach and high-heat tumble drying to prevent shrinkage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer flexible payment installments through services like Afterpay and Klarna.