Returns & Exchanges

At JOAH BROWN, we want you to be completely satisfied with your purchase, which is why we offer a 21-day window for returns and exchanges on all unworn, unwashed items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, a prepaid shipping label will be generated; simply print it out and securely package your items.

• 3.
  Drop Off Package

  Take your package to the nearest authorized shipping carrier location to ensure your return is tracked and safely delivered to our warehouse.

• 4.
  Receive Your Refund

  After our team inspects the returned merchandise, we will process your refund to the original payment method or issue store credit within 5-7 business days.